- General Information
- Manufacturer
- Fortinet, Inc
- Manufacturer Website Address
- http://www.fortinet.com
- Brand Name
- Fortinet
- Service Name
- FortiCare Best Practice Services
- Product Type
- Service
The FortiCare Best Practice Service (BPS) provides the customer with technical advice to help them make the most of their Fortinet investment. FortiCare BPS is an annual subscription-based service. Once a ticket is created through the FortiCare Support Portal, the BPS ticket is rerouted to a product-specific technical expert. Response for these consultations are handled as per a standard P3 ticket.
- Service Information
- Service Main Type
- Technical
- Provided Support
- Consulting
- Deployment
- Hardware Upgrade
- Integration
- Configuration
- Visual Remote Guidance
- Service Duration
- 1 Year
- Product Supported
Fortinet FortiMonitor
